Testimonials from our customers
Excellent service, very quick, professional and took time to understand our requirements perfectly. Would happily use them again in the future.
Kevin Clark, Bicester - 17 April 2024
Jeff is a punctual, hard working and extremely professional technician. He quickly and accurately diagnosed a problem that I have endured (and spent a fortune) trying to resolve over the past ten years. He is courteous, helpful and a superb communicator. I cannot recommend him too highly.
Joanne McDonald, Milton Keynes - 5 Jan 2024
I was seriously impressed by Jeffs meticulous and professional approach to the job in hand. Replaced a leaking Immersion heater in our hot water cylinder with ease. This was a job that other plumbers had refused to take on in case the tank split. Patience and experience got the job done, well done Jeff.
Bob Kay, Aylesbury - 9 June 2023
Wouldn’t use anyone else for plumbing work now! Jeff took the time to investigate the problem, not only with the issue we called him out for, but solved something else that other plumbers had written off, Brilliant job - thanks so much Jeff!
Sarah Grant, Marsh Gibbon - 27 May 2023
The work was to replace 4 sets of taps in bathrooms. The selection of taps covered all the bases. The quote was lower than expected and the work completed in one visit and within a week of accepting the quote. The work was outstanding and the taps improve the look tremendously. Due to problems encountered in the 1st bathroom a fee increase was proposed by myself and swiftly but politely refused. I am delighted by the work and will use IAT again without doubt, they are my preferred plumber of choice.
Stephen Lee, Buckingham - 24 May 2023
We can’t recommend Jeff highly enough. He came to fit pipework and a new pump for our shower at the same time as we were having our bathrooms fitted by another installer. Not only did he work around the other fitters but he came out several times as the work had to be done in stages. His work was of the highest quality and when we received the invoice we couldn’t quite believe how reasonable it was. Excellent value of money. Thank you so much Jeff.
Becky Kitchen, Marsh Gibbon - 12 December 2022
Really please with Jeff’s work installing blinds in our new property in Bicester. Communication and organisational were fantastic (including Jeff accommodating delivery of the blinds) and really pleased with the installation quality. Totally recommend and won’t hesitate to use again!
Kristopher Hallett-Wilcox, Bicester - 19 June 2022
Required a new shower due to replacement boiler, Jeff from IAT came and gave me some great advice and researched the type of shower for me, fitting was excellent and great value for money. Will definitely be recommending him to my family and friends and using him again if required.
Nick Beckett, Aylesbury - 7 April 2022
Jeff came to fix our leaking pipe in an awkward place and made it look easy. Excellent service, quick and very professional, we would definitely use Jeff again.
Mel K, Aylesbury - 12 March 2022
Another brilliant kitchen job done for us by Jeff, from the style and design keep us always inform and advice what we need, like he make us easier to manage our water by putting stopcock, he is very reliable and thorough on his field. And give us a good advice, we’re glad and thankful we had him for all the work. Like our bathtub changing fixing plumbing and another just done kitchen renovation. Well done Jeff and keep up the good work. We would definitely going to ask you another kitchen renovation in the future ? Just bare with us. Thank you.
Gemma Gordon, Buckingham - 7 March 2022
Jeff was brilliant - from first inquiry he was able to offer suggestions and pre-plan the work via emails promptly. On the day he was efficient with a resulting very good standard of work (fitting new stop cock and kitchen plumbing), being sure to clearly explain the approach to me as well as consider ease of install for other kitchen elements. Would definitely recommend to anyone!
Mark Naylor, Bicester - 28 February 2022
Top rate service with a smile.
David Hall, Tingewick - 29 January 2022
Jeff has helped us with a damaged water pipe, he arrived when he said he would worked quickly and efficiently and we would not hesitate to call him again or recommend him to others.
Sally Bishop, Marsh Gibbon - 12 January 2022
We Just had Jeff this week and we are Very Very Happy OF the Work he had done for US, he is Very efficient and Professional OF what he's doing he even give US time and. Advice OF the problem we had. We Will highlight recommend him to every one. Thank you you Very much. Hope we Will have your Service again soon. Keep UP the good Work. From Gemma/Tony.
Gemma Gordon, Buckingham - 10 December 2021
We had a major pipe burst which flooded our Kitchen. Jeff arrived within an hour and did a temporary repair and returned a few days later with the replacement part. We had never used IAT before but we will always use them in future. Very friendly, professional and very fair prices.
Alan Selby, Aylesbury - 4 November 2021
Jeff came to our rescue after having woken up one morning to find water running down the walls and through the light fitting. The water tank in the loft had sprung a leak. Jeff had to replace the original tank with 2 new tanks and was working in the most confined of spaces. His work was very efficient and tidy and he was very pleasant, helpful and polite.
Cathy Whilden, Buckingham - 24 August 2021
Jeff has done two brilliant jobs for us recently (I think this the first review I have ever given anyone). Jeff helped design, order and install a complete cloakroom with a new outside electric switch for water, new toilet enclosure matched against the walls , new cupboards, new shower units and shower electric systems, and all waste plumbing). Jeff is so very professional, great customer interaction, gave excellent service, helps look for best pricing, and even helped us design our cloakroom with great advice and guidance. I was amazed at how tidy his work is - even his van is well organised - not the usual dusty dirty vans you see as typified from so many tradespeople - I think it just shows how he approaches his work and life - very professional does a great job at a fair price - I will only use Jeff for plumbing if he is available - I think he will be so overbooked soon it will be difficult to get him to help.
Paul Higgins, Buckingham - 11 August 2021
Classic nail in the pipe comedy moment. Called IAT and Jeff came within 30 mins and dealt the repair quickly and competently and was excellent value for the urgent time and attention he gave.
Andrew Bell, Aylesbury - 23 July 2021
Excellent service. Arrived when stated neat and friendly service. Will definitely use again. Very happy.
Kevin & Benita Surrey, Buckingham - 24 June 2021
We were recommended Jeff my a neighbour, he was professional, tidy and most importantly of all from our perspective a brilliant communicator. Emails sent as promised, arrived on time to complete the work and kept us up to date on parts and timings.
Alex, Marsh Gibbon - 1 March 2021
Great service delivered fast, efficiently and at a fair price.
Edward West, Buckingham - 22 February 2021
After months of negative replies from people who promised to call we located IAT Ltd. Our faith in human nature is restored totally. This company are very quick to respond, communicate regularly and put everything in writing. They arrive on time and on the day agreed! - Their work is first class and the quality is the best we have seen. Once the work is complete the area is left clean and tidy. No mess, no fuss and totally Covid Compliant. I would recommend IAT to anyone. Thank you Jeff.
Alan Morris, Buckingham - 21 February 2021
Jeff agreed to help resolve a long-running problem with a Salamander pump installation despite us being some distance away and outside his normal range. He arranged an initial visit within a week of my making contact, and then made two further visits until the problem was fully resolved. In between he was in regular email contact. Not only was the installation work he carried out neat and efficient, but he kept us fully informed of the pros and cons of what were considering, the various options available, and the likely obstacles. Thoroughly professional and impressive. We would definitely use IAT again.
Ivan Dowling, Faringdon - 14 January 2021
This was the second time we used Jeff. He came to replace a leaking towel radiator. He was polite, extremely helpful and knowledgeable, he also arrived on time. The work was carried out extremely well and no mess was left behind. I cannot recommend him highly enough. We will most definitely be using him in the future. He had come to our attention via a recommendation and he does an excellent job. Jeff didn't leave until he was totally happy that the new radiator was working properly.
Rachel Jackson, Aylesbury - 8 November 2020
Jeff did an amazing job on our bathroom and hallway. He put in new skirting boards and laminate flooring and the results were amazing, the attention to detail was great. He is a very polite man and trustworthy with good problem solving skills. We would highly recommend his services. Five stars.
Jess & Tim Wardrop, Bicester - 17 October 2020
Jeff replaced a faulty on/off valve which was stopping us from fitting a new fridge freezer. He also shortened the feed pipe which made the valve more accessible. He did an excellent job and worked speedily and efficiently. He was extremely polite and very helpful when discussing different options when quoting us for the job. I would definitely recommend Jeff's services and he will be our first call for any future plumbing jobs.
John Hannah, Stratton Audley - 27 July 2020
Jeff came highly recommended by a few people in my area. He fitted two outside taps today and the work was excellent and neat. Would definitely recommend and use again.
Karen Dignan, Marsh Gibbon - 17 July 2020
We’re really grateful to Jeff for his prompt and quality service. He fitted our new toilet and sorted a leak for us at short notice. He was very reliable and easy to. I’ll definitely call him first for other jobs and would recommend his work.
Fiona Tayler, Marsh Gibbon - 11 June 2020
Jeff came out as an emergency within 2 hours of calling as he was out of the district. He quickly sorted the 2 leaks and also bled the radiators which needed doing. Jeff has always given us good service and is always polite and takes extra care that his work is finished correctly.
Don Gardner, Buckingham - 01 Apr 2020
On time, very professional and courteous. Fantastic workmanship, great advice given and understood all our personal requirements. After doing the job in hand, cleaned up and left the area immaculate. Would recommend to family and friends. Excellent job and will definitely use again. Big thank you.
Shirley Cooper, Birmingham - 01 Apr 2020
It was a pleasure to meet Jeff after he initially contacted me following my initial enquiry to rectify a number of heating issues all in the same day! He kindly came to the property the following day and later that evening I had already received a detailed price broken down in parts and labour. The following week after ordering the parts all works completed.
Friendly service by a competent tradesman who obviously take pride in his work and provides excellent service to customers is a refreshing change so I have saved his contact details for the future and wholeheartedly can recommend Jeff as a trusted professional.
Richard Garnett, Aylesbury - 10 Mar 2020
Jeff has done 2 great jobs for me, refitted a down stairs cloakroom, toilet and wash hand unit. Refitted new worktops, sink, hob,extractor fan in kitchen, done a fab job I would highly recommend him.
Sue Saywell, Buckingham - 28 Feb 2020
Another excellent job carried out by Jeff, even though it was only a simple tap replacement he was just as prompt, efficient and courteous as he was on the bigger jobs he has done for us before.
Rick Woodbridge, Buckingham - 21 Feb 2020
Have had stairs and landing decorated and new taps etc put in utility room. Both jobs carried out as per discussion and quotes reasonable and competitive. Would recommend without hesitation.
Margaret Walters, Marsh Gibbon - 14 July 2019
Rang Jeff about having a new toilet fitted. He came round later that day. Emailed the quote and stuck to the quoted price when the job was finished. Exceptional service throughout. Kind friendly and thorough highly recommended.
Josephine Ford, Aylesbury - 13 Jan 2019
We are very pleased with the quality of work Jeff carried out in our bathroom and his courteous and efficient manner. We have already asked him to do some other work for us and have highly recommended him to other people.
Rick Woodbridge, Buckingham - 8 Dec 2018
Jeff and his partner fitted our bathroom. Very reasonable price, reliable and tidy. An amazing job and able to come up with solutions to any issues that arose. We would definitely recommend him and will definitely use him in the future. Many thanks.
Geoff Cook, Aylesbury - 12 Oct 2018
Jeff replaced a macerator and most of the piping. He did an excellent job and will be our first pick for future work. Highly recommended.
Bob Middleton, Aylesbury - 29 Sep 2018
Fitted an outside water pipe, connected a fridge/freezer to the water supply, fitted a new shower. He quoted a reasonable price, and stuck to it. He contacted us the day before to confirm time of arrival, and was prompt, always had the right tools, cleaned up behind him, and was always friendly. The finished jobs are excellent. I would recommend IAT to anybody and everybody.
Samuel D'Amon, Buckingham - 2 Jul 2018
It was nice to have a quote for the job rather than an hourly rate. Jeff arrived on time and worked in a tidy manner. At last those flat packs that have been waiting to be put up for a year are done and at a very reasonable price.
Susan Dennyson, Bicester - 23 Jun 2018
What can I say, a hero! In adverse weather conditions, Jeff arrived and safe our frozen pipes from becoming burst pipes!!! Reliable and service second to none!!!
Kath and Steve Rundle, Buckingham - 4 Mar 2018
Jeff fitted some new valves to our water system at Twyford. He arrived on time and when asked for some help with an extra small job he could not have been more helpful. Highly recommended.
Geoff Routh, Buckingham - 25 Feb 2018
Jeff fitted a replacement shower valve unit in our bathroom at our home in Steeple Claydon. Completed a professional job. Jeff was on time and kept to the quoted price and was friendly clean and tidy. Jeff also helped in the selection of the replacement shower to ensure we got one which was fit for purpose. Would not hesitate to use IAT again and recommend to friends.
Alan Glassup, Buckingham - 18 Feb 2018
Jeff fixed dripping taps and replace broken basin taps with ones that matched the bath taps. He found that there was a problem with the overflow and fixed that too. Very pleased with all the work he did.
Alice Ballantyne, Buckingham - 18 July 2017
Jeff and Dawn decorated our hallway. Not only did they do a great 'repair and paint' job, they also left the place very tidy and clean. Before the work got started, they provided great advice, which helped us to prioritise what we wanted done and how it should best be done. Would definitely highly recommend them.
D Hellyer, Buckingham - 8 July 2017
Jeff and Dawn from IAT decorated our whole house, walls, ceilings, doors and woodwork. This is the second time we have used them for this albeit in a new house this time. Everything was exceptionally pristine and their attention to detail was faultless. We felt very lucky to have them carrying out the work as we left them with a key and they came and went as they pleased when we were not in. Completely trust worthy and ideal if you are at work and want the jobs done whilst working. We also asked Jeff to conduct some additional plumbing work and other “handy man” bits in our kitchen which he did whilst decorating and kept within the quoted timescales. We ordered some shutters for our front windows which were again fitted perfectly and look great. Jeff and Dawn have a lovely friendly approach and help make suggestions on colours and other professional hints and tips you may need. I would highly recommend them to anyone looking for this type of work and would absolutely use them again.
Kate Horne, Buckingham - 31 May 2017
Jeff, IAT, came round and resolved our shower issue quickly and professionally. He worked out the issue with our shower running luke warm and then also went the extra step in identifying the necessary part - as we had a no name shower which had been fitted by the previous home owners. Great communication and clear pricing. We will be using IAT again if we need a plumber.
Phil Shotton, Aylesbury - 6 Jan 2017
Jeff has just completed some plumbing and repair work for us; Not only is his work first class, it is delivered in the most respectful, courteous and professional manner. Not only can I recommend him to others, he will be the first person I contact for any future plumbing or renovation work, he is a real "find" as a professional tradesman local to the Claydons. Thank you Jeff for a first class job.
Ken Cronshaw, Buckingham - 14 Oct 2016
Honest and fair quote for relaying a piece of wooden flooring in my hallway. This was a horrible and difficult job which Jeff made look very easy and the finish to his work is immaculate.
Samantha Judge, Buckingham - 7 Sep 2016
Jeff recently did some plumbing and decorating for me and everything was done in a very professional way. He is honest and courteous and no job I asked him to do was considered too small! His quotes and invoices showed exactly what you were paying for. As someone on my own I was able to leave him to 'get on' with the job whilst I was not there. I would not hesitate to highly recommend him to anyone considering plumbing or decorating and I will certainly 'use' him again in the future.
Mrs J Park, Bicester - 3 Jul 2016
Jeff installed a new shower, renovated an old tap and hung a new door for us. Really excellent standard of work, care and attention to detail. Communication is excellent both before, after and during the job. Will be our first port of call for any other jobs - Thanks so much!
Hillesden, Buckingham - 31 May 2016
Brilliant work carried out on my bathroom in Steeple Claydon. Jeff was very conciencious, reliable and trustworthy. He explained everything and itemised all the work he carried out so was easy to understand. Would definitely highly recommend him and use him in the future.
Marilyn Thrower, Buckingham - 3 Apr 2016
Jeff has done several jobs for me some small and some larger but they have always been carried out in the most professional way. From fixing a tap to decorating it makes no difference to the way the work is done, always neat and tidy. I have been more than happy with all the work and have recommended him to other friends who have also been very happy.
Denise Richardson, Buckingham - 19 Mar 2016
Jeff was extremely professional, courteous, trustworthy, honest and polite. I would highly recommend his work after has successfully completed a difficult (to say the least !) plumbing job of 1 main, 2 ensuite and a cloakroom re-fit - working around my husband's weekend tiling and travelling to complete the entire project. I am very happy with Jeff's commitment to detail and to staying until the job is completed, whatever the time of night to get a toilet working for us. I appreciate his detailed invoices, that show exactly what you are paying for, and his upfront manner in his quote.
Elle H, Buckingham - 9 Feb 2016
I phoned Jeff to organise a visit to see what was wrong with my shower pump, he suggested that I check the strainer first. I started to do this but in doing so a joint around the pump began to leak badly. I rang him back in a panic at 5pm, he appeared on my door step 15 minutes later and carried out a temporary repair. We also decided that the pump was not worth saving and I asked him to obtain a new one. He rang back the next morning to tell me that he would have the next day and would fit it the following day. He kept all his promises and was totally professional in his approach to the work and produced a quality result. I am planning to refurbish my en-suite and will definitely use him for that work.
Keith Shenstone, Aylesbury - 6 Feb 2016
I have no hesitation in recommending Jeff and Dawn at IAT Limited. I faced the daunting task of having to have alterations made to an ensuite, main bathroom and cloakroom to help my severely disabled husband with increasing dementia problems. They listened, made suggestions, sourced specialist equipment, paying attention to prices, all with professionalism and the deepest respect. They worked around us, always tidying and cleaning up as they worked, making sure any tools were tucked out of walkways. They asked what my priorities were and when ordering materials kept me updated on delivery dates and progress. I was expecting a lot of making good but was surprised how Jeff worked so hard to minimalise it. My husband and I are very pleased with the end results, all left clean and sparkling. Thank you both.
Mrs Tricia Pope, Buckingham - 1 Feb 2016
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Phone: 01296 730999 - Mobile: 07956 920145 - email: jeff@iat-ltd.co.uk
Classic nail in the pipe comedy moment. Called IAT and Jeff came within 30 mins and dealt the repair quickly and competently and was excellent value for the urgent time and attention he gave.
Andrew Bell, Aylesbury - 23 July 2021
Classic nail in the pipe comedy moment. Called IAT and Jeff came within 30 mins and dealt the repair quickly and competently and was excellent value for the urgent time and attention he gave.
Andrew Bell, Aylesbury - 23 July 2021